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Virgin Australia’s suspension of international services: Cashback processing.
Please note that our teams are currently working on a solution for all affected members and will provide information on our website as soon as possible. Thank you for your patience during this challenging period.
Activities impacted by COVID-19
Important updates about AIA Vitality's program features and benefits impacted by COVID-19.
Fitness devices, apps and syncing
Setup and syncing troubleshooting tips for Garmin, Fitbit, Apple Health, Google Fit and other devices.
Vouchers and benefits
How to qualify and claim Shopping Rewards vouchers, cashbacks and retail partners’ redemption processes to be aware of.
Activities and tracking
How to accurately track your sleep, nutrition and fitness events participation to ensure you earn points.
Health Assessments, Checks & Vaccinations
Find out what information you need to submit to claim points for your assessments, checks or vaccinations.
Find out more about gym benefits, cashback calendar quarters and membership linking processes.
Manage your account
Stay on top of your AIA Vitality membership account with these tips and advice.