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Please note that the answers provided may not be applicable to some members as AIA Vitality features and benefits may vary between membership types. Please check with your provider or contact us on 1800 848 245 during business hours for more details.
Activities impacted by COVID-19
Important updates about AIA Vitality's program features and benefits impacted by COVID-19.
Fitness devices, apps and syncing
Setup and syncing troubleshooting tips for Garmin, Fitbit, Apple Health, Google Fit and other devices.
Discounts, vouchers and benefits
How to qualify and claim Shopping Rewards vouchers, cashbacks and retail partners’ redemption processes to be aware of.
Activities and tracking
How to accurately track your sleep, nutrition, mental wellbeing and fitness events participation to earn points.
Health Assessments, Checks & Vaccinations
Find out what information you need to submit to claim points for your assessments, checks or vaccinations.
Find out more about gym benefits, cashback calendar quarters and membership linking processes.
Manage your account
Stay on top of your AIA Vitality membership account with these tips and advice.
Find out more about the Apple Watch benefit.