You can update your AIA Vitality password via the AIA Vitality website or AIA Vitality app.
On the AIA Vitality website:
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Go to: aiavitality.com.au
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Click ‘AIA Vitality Member Login’
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Select ‘Change Your Password?’
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Follow the prompts
On the AIA Vitality app (Android)
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Go to ‘Menu’ (three horizontal lines in top left corner)
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Select ‘My Profile’
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Select ‘Change Password’
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Follow the prompts
On the AIA Vitality app (iOS)
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Go to ‘Account’
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Select ‘Change Password’
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Follow the prompts
Please be aware that:
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Your password must be between eight and 15 characters in length
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Must contain at least one uppercase and one lower case letter
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Must contain one number, or one of the following special characters: ‘!’, ‘@’, ‘$’, ‘%’, ‘^’, ‘&’, or ‘*’
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Must not be any of your previous 10 passwords used for AIA Vitality