You can update your AIA Vitality password via the AIA Vitality website or AIA Vitality app.
On the AIA Vitality website:
- Go to: aiavitality.com.au
- Click ‘Login’
- Select ‘Change Password?’
- Follow the prompts
On the AIA Vitality app (Android)
- Go to ‘Menu’ (three horizontal lines in the top left corner)
- Select 'My Profile'
- Select ‘Change Password?’
- Follow the prompts
On the AIA Vitality app (iOS)
- Go to ‘Account’
- Select ‘Change Your Password?’
- Follow the prompts
Please be aware that:
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Your password must be between eight and 15 characters in length
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Must contain at least one uppercase and one lower case letter
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Must contain one number, or one of the following special characters: ‘!’, ‘@’, ‘$’, ‘%’, ‘^’, ‘&’, or ‘*’
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Must not be any of your previous 10 passwords used for AIA Vitality