To reset the link between the two accounts:
Step one: De-link Fitbit from AIA Vitality:
On the AIA Vitality website:
-
Go to ‘Improve Your Health’
-
Select ‘Fitness Devices and Apps’
-
Next to Fitbit, select ‘De-link’
On the AIA Vitality app:
-
Go to ‘Get Points’
-
Select ‘Linked Apps, Devices and Activity’
-
Select ‘Fitbit’
-
Select ‘Disconnect’
Step two: Link your Fitbit account to AIA Vitality via the AIA Vitality website or AIA Vitality app.