Once your Apple Health app is linked to AIA Vitality, data from the Apple Health app will be sent to AIA Vitality when you open the AIA Vitality app.
You need to regularly sync your data (open the AIA Vitality app) to ensure that your activity is being allocated to your AIA Vitality account.
To ensure that your data has synced accordingly, you check the following:
- Open the AIA Vitality app
- Navigate to 'Account'
- Select ' Manage Fitness Devices'
- Select 'Apple Health'
Points may take up to 48 hours to be allocated on your account.