Due to the COVID-19 pandemic and the closure of Fitness First clubs on the 23 March, we understand that you may have exercised outside of the gym in the last few weeks and this may impact your ability to receive an attendance-based cashback.
We’ve made it easier for you to qualify for a cashback by temporarily reducing the minimum number of visits to 16, for the calendar quarter ending 31 March 2020.
Note for new gym members: If you joined Fitness First from 1 January to 22 March 2020, the minimum number of visits has been reduced to eight (down from 12) for the first calendar quarter of the year.
Fitness First has advised they are automatically suspending memberships on a complimentary basis until clubs reopen. As you won’t be charged membership fees until further notice, you won’t be able to earn cashback during this period. We’ll contact you in the coming weeks to detail how this will affect your June calendar quarter cashback and minimum visit requirements.
If you have any questions regarding your Fitness First membership, please contact Fitness First directly.